Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors
Japanese Wabi-Sabi Cutlery Set -Cutlery- Delicors

Japanese Wabi-Sabi Cutlery Set

$7.95
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Tax included. Free shipping on orders over $99
Style

 

Order Tracker

You can track your orders here 

Shipping Cost

Free shipping for Australia and New Zealand orders over $99 AUD; otherwise, a $9.95 AUD flat rate will be applied.

Free shipping for the rest of the world on orders over $199 AUD; otherwise, a $19.95 AUD flat rate will be applied.

Delivery Times

We use Australia Post or Sendle based on the size of package. If you are not home for delivery, you will be left a slip to collect your parcel at your nearest post office.

Australia: 3 -14 business days
Due to COVID-19, we are experiencing delivery delays on domestic and international orders.

For international orders : 
New Zealand: 7-14 business days 
Please note: For New Zealand customers, the shipping information won't be available until the parcel reached NZ local post office.

United Kingdom: 10 - 21 business days
Please note: For United Kingdom customers, the shipping information won't be available until the parcel is received by Royal Mail.

USA & Canada: 10- 21 business days.
Please note: For United States customers, the tracking number will not be activated until it is received by USPS.

Rest of the World: 14-28 business days.
Items will be shipped from our warehouses in Melbourne, Australia or HongKong, China depends on availability. 
If you have waited for more than 4 weeks, please send us an email at hi@delicors.com. We will endeavour to find the whereabouts of your order and will do our best to get your order to you as soon as possible!

Order Processing Time

Most items will be ship within 3-5 business days but could take up to 7 business days due to the high volume of orders we receive. Orders placed after Friday 4 PM AEST (Sydney/Melbourne time) will be processed the following Monday. If you place an order using PayPal e-check, your order will be shipped out after the payment clears. Please double-check all personal and postage details (phone number, email, door number, etc.) when completing your order. We do not take responsibility for stolen or missing packages.
 

International Shipping

Yes, we offer international shipping!

We do not charge taxes on our products. However, you will be responsible for any import duties or customs that your country may apply to your order.

Items will be shipped from our warehouses in Melbourne, Australia, or Hong Kong, China, depending on availability.

Multiple Tracking Numbers:

You will be provided multiple tracking numbers if the items are shipped separately. Please allow up to 14 days for all your parcels to arrive.

Payment Methods

At this time we accept all major credit cards through Shopify Pay, PayPal, After pay and ZIP.  

Handling Personal Information

We adhere to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology),which is widely used on the Internet for processing payments safely. 

 

For all other issues or questions, please contact our team at

hi@delicors.com

 

   

Thank you for shopping with us ❤

Your happiness is our first priority!

  

14 days Free Return - Australia Wide

We believe that you will love our luxury products! However, if you change your mind:

  • You can return within 14 days of your order's  delivered date (Australia only).

  • You can return within 28 days of your order's delivered date (International only). 

  • For hygiene reasons, we cannot accept change of mind returns on items that has been used or washed.

  • Sale items are not eligible for return.

  • Shipping costs are non-refundable.
  • Customers should report missing items within 14 days of receiving their order. If no report was sent. We consider the order as complete.

If the item is deemed faulty the above criteria does not apply.

How do I return my item?

We know returning an item can be disappointing, so we have simplified the process by offering free returns Australia wide.

  1. Book a return – contact us at hi@delicors.com with a written description of the issue, including photos and your order number. One of our friendly team members will get back to you within 2 business days.

  2. Pack your item – prepare the item in its original packaging, or something similar to ensure no damage during return.

  3. We will send you a prepaid shipping label for you to attach onto the return package to drop at your local Australian Post Office. 

  4. Once you have received and inspected the items, a full refund will be processed via the original payment method.

Please note that we only offer free returns within Australia.

International –You cover the return postage to us in Australia and we will cover the postage to send your exchange items to you.

 

Please note that this Refund Policy is only applicable for Retail Orders. All Sales are final for Wholesale Orders and we do not offer return or refund for wholesale order or any special custom orders. Wholesale order processing time and delivery times may vary from Retail Order timelines. Please reach out to our friendly customer service team at hi@delicors.com to clarify all conditions before placing any wholesale order.

FAQ 

How long will it take to process the return?

It may take up to 3 business days from the day we receive your return item. Your financial institution may take up to 10 business days to credit the amount.

 

Is return postage covered?

Free for Australia 

Rest of the world – You cover the return postage to us in Australia and we will cover the postage to send your exchange items to you.

 

Where do I send my return items?

Delicors Return, Po Box 5026 Darling South VIC 3145, Australia. 

Please always contact us before you sending your product back to us.

 

What I do if I receive a wrong item?

Please contact us through hi@delicors.com and one of our friendly team members will help you to sort it out.

 

What do I do if I think the item is faulty?

  • We take extreme care in ensuring our items are of highest quality. If you have received any damaged items, please send us an email with a photo of the damaged product. One of our friendly team members will be in touch within 2 business days to facilitate either refund or replacement according to your choice.

  • If you have used the item for a reasonable time, and you think it’s faulty, you still contact us through email with a written description of the issue, how you care for the product, along with some photos. In some cases, our quality control team may ask you to send the product back for further assessment. If the item is deemed to be faulty, we will either refund or offer a replacement according to your choice.

  • Please note that normal wear and tear, damage arising from improper handling of the item, or lack of maintenance (e.g.: fabric, or paint coating etc.,), or abnormal/abuse of the item, failed to follow the care instructions, insignificant minor variations in dimensions or colour, insignificant imperfections; are not deemed as faulty items. We reserve the right to refuse a refund in cases where the item is not deemed to be faulty.

 

How do I exchange an item?

You can exchange your item by contacting us through hi@delicors.com before the order has been shipped out. Once the order has left the warehouse, we cannot stop the order. If you wish to exchange the item after it’s been shipped out, you can follow the below steps.

  • Place a new order to purchase the intended item

  • Return the original item and receive a full refund.

 

Can I cancel or amend my order?

We can cancel or amend your order before 4pm AEST on the same day of your purchase (or) before you receive the “Order Processed” notification email from us, whichever is earlier.

 

If you you have any other questions, please send email to:

hi@delicors.com

 

Customer Reviews

Based on 1 review
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mica brown
Minimalist, Simple and Elegant

The item is simple yet elegant. Worth the wait. I will order again soon!! Good job seller! 🫶🤲

Returns and Refunds ×

Your happiness is our first priority!

This Returns Policy (Returns and refund) applies to all purchases made on our websites. You agree to comply with all Terms when accessing or using our Services, including this Returns and refund Policy.

14 Days money back guarantee!

We believe that you will love Delicors’ products. However, we understand that you may change your mind. No worries at all!

What qualifies as a ‘change of mind’?

1) You don't like it

2) You're not happy with the quailty

3) Size is not suitable

4) Colour is lighter or darker than imagined

5) Not suitable for current use or there is no use for the product any more

Simply return the items within 14 days of the date of delivery. To qualify for our 14-day money back guarantee, we need the
product in unused, and unwashed condition. If all of these conditions are met, we will process your refund!

a) You can return within 14 days of your order’s delivered date.

b) We cannot accept ‘change of mind’ returns on items that has been used or washed.

For Australian Customers - We will deduct fixed amount of $9.95 from the refund total to cover the postage cost for return label.

For International Customers (outside of Australia) – you will cover the postage costs and arrange on your own to send the product back to our warehouse in Australia.

How do I return my item?

For Australian Customers

We know returning an item can be disappointing, so we have simplified the process in 4 easy steps.

1) Book a return – contact us at hi@delicors.com with written description of the issue, include photos and your order number. One of our friendly team members will get back to you within 2 business days.

2) Pack your item – prepare the item in its original packaging, or something similar to ensure no damage during return.

3) Send your item - We will send you a prepaid shipping label for you to attach onto the return package to drop at your local Australia Post Office

4) Get Refund - Once we have received and inspected the items, the refund will be issued to the original payment method.

Note: We will deduct $9.95 fixed amount from the refund total to cover the postage cost for return label.

For International Customers

1) Book a return – contact us at hi@delicors.com with written description of the issue, include photos and your order number. One of our friendly team members will get back to you within 2 business days.

2) Pack and send your item – prepare the item in its original packaging, or something similar to ensure no damage during return. Use a courier of your choice to send the product back to our warehouse in Australia. And email the tracking link to us.

3) Get Refund - Once we have received and inspected the items, the refund will be issued to the original payment method.

Note: You will cover the postage costs and arrange on your own to send the product back to our warehouse in Australia.

Manufacturing defects

We take extreme care in ensuring our goods are of the best quality before we send them out. If a product is clearly and significantly damaged when arrived, please take photos or videos showing the damage to us within 7 days of receiving the product. You have the right to a full refund or replacement, depending on your choice.

Faulty Items

We do not offer warranties due to the general wear and tear of our products. The best solution to any faulty product depends on the nature of the fault itself. Any faulty claims should be reported within 60 days of receiving your product. If not reported within 60 days, the product will be deemed as an acceptable quality and condition.

We will work collaboratively with you to find a solution that meets your rights. However, you will not be entitled to a remedy for:

◉ Damage arising from abnormal use or abuse.

◉ Wear and tear that is caused after you start using the product such as below, but not limited to:

- Fabric sways or seams pulling off

- Normal fade in colour of fabric due to washing

- Reduced shine, scratches or colour coating chipping away from cutlery due to daily use

◉ Damage resulting from a failure to take reasonable care to prevent the product from degrading the quality

◉ Damage occurring during your own handling or transportation of goods.

We reserve the right to refuse a return in cases where we cannot be reasonably satisfied that you purchased the product from us or where we are not responsible for the damage in accordance with our return and refund policy.

FAQ

It may take up to 3 to business days from the day we receive your return item. Your financial institution may take up to 10 business days to credit the amount.

Australia - We will deduct fixed amount of $9.95 from the refund total to cover the postage cost for return label.

International (outside of Australia) – You will cover the postage costs and arrange on your own to send the product back to our warehouse in Australia.

Delicors Return, Po Box 386 Carnegie VIC 3163, Australia. 

Please always contact us before you sending your product back to us.

Any unnotified returns will not be processed.

Please contact us through hi@delicors.com, one of our friendly team members will help you to sort it out.

You can exchange your item by contacting us through hi@delicors.com before order has been shipped out. Once the order has left the warehouse, we cannot stop the order. If you wish to exchange the item after it’s been shipped out, you can follow the below steps.

1) Place a new order to purchase the intended item

2) Return the original item and receive refund.

We can cancel or amend your order before 4pm AEST on the same day of your purchase (or) before you receive the “Order Processed” notification email from us, whichever is earlier.

If you you have any other questions, please send email to:

hi@delicors.com

Shipping Cost ×

Free shipping for Australia and New Zealand orders over $99 AUD, otherwise $9.95 AUD flat rate will be applied.

Free shipping for Rest of world orders over $199 AUD, otherwise $19.95 AUD flat rate will be applied.

Solid And Elegant

Love and care

Our each piece of cutlery is made with great care and precision, the luxury cutlery is 100% chrome nickel steel, better known as 18/10 steel, which gives the material a high corrosion staining resistance. It is a great "feel" in your hand, somewhat heavy but well-balanced and the stainless steel is gleaming.

Colour dipped cutlery is not dishwasher safe! Gentle hand wash is recommended. Carefully dry with soft towel.

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Loved by crowd

With its stylish elongated design, Our cutlery is a true top seller. The beauty of Delicors cutlery on a table is the essence of luxury.  For this reason, we proudly supported over hundred fine dining restaurants, wedding and private events. Please contact us if you like to be one of our amazing partner.

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