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Easy 4 Steps Return
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Your happiness is our first priority!
This Returns Policy (Returns and refund) applies to all purchases made on our websites. You agree to comply with all Terms when accessing or using our Services, including this Returns and refund Policy.
14 Days money back guarantee!
We believe that you will love Delicors’ products. However, we understand that you may change your mind. No worries at all!
What qualifies as a ‘change of mind’?
1) You don't like it
2) You're not happy with the quailty
3) Size is not suitable
4) Colour is lighter or darker than imagined
5) Not suitable for current use or there is no use for the product any more
Simply return the items within 14 days of the date of delivery. To qualify for our 14-day money back guarantee, we need the
product in unused, and unwashed condition. If all of these conditions are met, we will process your refund!
a) You can return within 14 days of your order’s delivered date.
b) We cannot accept ‘change of mind’ returns on items that has been used or washed.
For Australian Customers - We will deduct fixed amount of $9.95 from the refund total to cover the postage cost for return label.
For International Customers (outside of Australia) – you will cover the postage costs and arrange on your own to send the product back to our warehouse in Australia.
How do I return my item?
For Australian Customers
We know returning an item can be disappointing, so we have simplified the process in 4 easy steps.
1) Book a return – contact us at hi@delicors.com with written description of the issue, include photos and your order number. One of our friendly team members will get back to you within 2 business days.
2) Pack your item – prepare the item in its original packaging, or something similar to ensure no damage during return.
3) Send your item - We will send you a prepaid shipping label for you to attach onto the return package to drop at your local Australia Post Office
4) Get Refund - Once we have received and inspected the items, the refund will be issued to the original payment method.
Note: We will deduct $9.95 fixed amount from the refund total to cover the postage cost for return label.
For International Customers
1) Book a return – contact us at hi@delicors.com with written description of the issue, include photos and your order number. One of our friendly team members will get back to you within 2 business days.
2) Pack and send your item – prepare the item in its original packaging, or something similar to ensure no damage during return. Use a courier of your choice to send the product back to our warehouse in Australia. And email the tracking link to us.
3) Get Refund - Once we have received and inspected the items, the refund will be issued to the original payment method.
Note: You will cover the postage costs and arrange on your own to send the product back to our warehouse in Australia.
Manufacturing defects
We take extreme care in ensuring our goods are of the best quality before we send them out. If a product is clearly and significantly damaged when arrived, please take photos or videos showing the damage to us within 7 days of receiving the product. You have the right to a full refund or replacement, depending on your choice.
Faulty Items
We do not offer warranties due to the general wear and tear of our products. The best solution to any faulty product depends on the nature of the fault itself. Any faulty claims should be reported within 60 days of receiving your product. If not reported within 60 days, the product will be deemed as an acceptable quality and condition.
We will work collaboratively with you to find a solution that meets your rights. However, you will not be entitled to a remedy for:
◉ Damage arising from abnormal use or abuse.
◉ Wear and tear that is caused after you start using the product such as below, but not limited to:
- Fabric sways or seams pulling off
- Normal fade in colour of fabric due to washing
- Reduced shine, scratches or colour coating chipping away from cutlery due to daily use
◉ Damage resulting from a failure to take reasonable care to prevent the product from degrading the quality
◉ Damage occurring during your own handling or transportation of goods.
We reserve the right to refuse a return in cases where we cannot be reasonably satisfied that you purchased the product from us or where we are not responsible for the damage in accordance with our return and refund policy.
FAQ
It may take up to 3 to business days from the day we receive your return item. Your financial institution may take up to 10 business days to credit the amount.
Australia - We will deduct fixed amount of $9.95 from the refund total to cover the postage cost for return label.
International (outside of Australia) – You will cover the postage costs and arrange on your own to send the product back to our warehouse in Australia.
Delicors Return, Po Box 386 Carnegie VIC 3163, Australia.
Please always contact us before you sending your product back to us.
Any unnotified returns will not be processed.
Please contact us through hi@delicors.com, one of our friendly team members will help you to sort it out.
You can exchange your item by contacting us through hi@delicors.com before order has been shipped out. Once the order has left the warehouse, we cannot stop the order. If you wish to exchange the item after it’s been shipped out, you can follow the below steps.
1) Place a new order to purchase the intended item
2) Return the original item and receive refund.
We can cancel or amend your order before 4pm AEST on the same day of your purchase (or) before you receive the “Order Processed” notification email from us, whichever is earlier.
If you you have any other questions, please send email to:
hi@delicors.com
Free shipping for Australia and New Zealand orders over $99 AUD, otherwise $9.95 AUD flat rate will be applied.
Free shipping for Rest of world orders over $199 AUD, otherwise $19.95 AUD flat rate will be applied.
Why it's different
Delicors Bedding
If you’re looking to save time and money on finding the perfect, matching colour or pattern for your bed, then look no further.
All Delicors bedding sets come with two pillowcases, a duvet cover and one one flat sheet. That’s right - all-in-one and ready to go!
back to '70s
Classic Checkerboard Bedding Quilt Cover Set
This bedding set is a "Jersey Knit" weave, with a 300 thread count to make it feel super light and slightly stretchy. As such, it promotes airflow, just your favourite T-Shirt would! This is perfect for your beauty sleep.
Great shape and the brightness is perfect, really lights up the entire room. All glass, no plastic. Would definitely buy again.
Wow! These towels are sooooo soft. Every time I wash my hands I just love drying them. I love the length of the body towel as well. To the commenters who mention lint, please make sure you wash the towels before using them. AND wash them by themselves. But even after I immediately washed them they are still incredibly soft. I am going to buy more and replace all my towels in the house with these.
Would have gotten a 5 stars. The product itself is lovely. I ordered to colors and both came the same way. Very good product.
I love the color of this tablecloth! It’s is so beautiful. I am beyond happy with my purchase. The fabric is soft yet substantial. I haven’t washed it yet but I hope it will hold up well. I look forward to using this for many years.
I love this table cloth! I've had it for a couple of months now and have washed it a couple of times. It holds up in the wash well. I am working from home and have converted one end of our large dining room table for my laptop and multiple monitors. This table cloth has protected my table and it looks so nice! I love the "runner" in the middle because I always struggled with the runner not being centered. Since it is part of the design, it stays in the middle. I love it!
These are awesome. they let it the perfect amount of light but still provide privacy from the outside. i was so unsure of what color to choose but these are better than i imagined. perfect neutral, goes with any color really!
Very beautiful accent drapes for our front window. Wanted something light and these are perfect!
I just moved into a new home, and I purchased three other different types of towels and they were horrible. They shedded everywhere and they were so thin. I had purchased in this brand instead of purple towels a while ago, and luckily, I found the brand again and purchased this new purple towel. the best towels ever I will be purchasing more sets..
My second purchase, I love these towels. So soft and they wash and dry well. They hold up to our hard well water, we have a softener system but many grains of residual hardness and still these towels don't get a crispy feel. The quality of the cotton is supreme and well worth the money, a nice medium-end towel.
I have had many brands of bath linens, but this is the softest and most absorbent I have ever had. They are beautiful and I have ordered 2 sets of them. They wash and come out of the dryer beautifully and so soft and fluffy. They do shed the first couple of times they are washed and you need to clean the filter but after that they are fine. My guests have commented on how soft they are.
I bought these for my new rental property that has no natural light in the living area due to old, gross, unattractive blockout curtains. I changed them with these and “let there be light”! Perfect! Don’t feel like I’m living in a dungeon anymore! The best part is they look great and my style.
Smaller in size, but very pretty. My daughter loved it. Makes a great bedroom lamp. Gives off a beautiful glow when lit. Packaged well.
