Shipping Information

 

Order Tracker

You can track your orders here 

Shipping Cost

Free shipping for Australia and New Zealand orders over $99 AUD, otherwise $9.95 AUD flat rate will be applied.

Free shipping for Rest of world orders over $199 AUD, otherwise $19.95 AUD flat rate will be applied. 

Delivery Times

We use Australia Post or Sendle based on the size of package. If you are not home for delivery, you will be left a slip to collect your parcel at your nearest post office.
Australia: 3 -14 business days
Due to COVID-19, we are experiencing delivery delays on domestic and international orders.
For international orders : 
New Zealand: 7-14 business days 
Please note: For New Zealand customers, the shipping information won't be available until the parcel reached NZ local post office.
United Kingdom: 10 - 21 business days
Please note: For United Kindom customers, the shipping information won't be available until the parcel received by Royal Mail.
USA & Canada: 10- 21 business days.
Please note: For United States customers, the tracking number will not be activated until it is received by USPS.
Rest of the World: 14-28 business days.
Items will be shipped from our warehouses in Melbourne, Australia or HongKong,China depends on availability. 
If you have waited for longer than 4 weeks, please send us an email at hi@delicors.com. We will endeavour to find the whereabouts of your order and will do our best to get your order to you as soon as possible!

Order Processing Time

Most items will ship within 3-5 business days, but could take up to 7 business days due to the high volume of orders we receive!
Orders placed after Friday 4PM AEST (Sydney/Melbourne time) will be processed the following Monday.
If you place an order using PayPal e-check, your order will be shipped out after the payment clears.
Please double check all personal and postage details (phone number, email, door number, etc.) when completing your order. We do not take responsibility for stolen or missing packages.

International Shipping

Yes, we offer international shipping!

We do not charge taxes on our products. However, you will be responsible for any import duties or customs that your country may apply to your order.

Items will be shipped from our warehouses in Melbourne, Australia, or Hong Kong, China, depending on availability.

Multiple Tracking Numbers:

You will be provided multiple tracking numbers if the items are shipped separately. Please allow up to 14 days for all your parcels to arrive.

Payment Methods

At this time we accept all major credit cards through Shopify Pay, PayPal, After pay and ZIP.  

Handling Personal Information

We adhere to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology),which is widely used on the Internet for processing payments safely. 

 

For all other issues or questions, please contact our team at

hi@delicors.com