Please use our tracking tool to get real-time status of your Order. If you couldn't find the information you are looking for please reach out to our friendly Customer Care at hi@delicors.com.

Shipping is free for all orders over $99! We work hard to offer FREE shipping for orders over $99. We believe it is worth the slight wait!

Most items will ship within 3-5 business days, but could take up to 7 business days due to the high volume of orders we receive! Orders placed after Friday 4pm AEST (Sydney time), it will be processed the following Monday.

If you place an order using PayPal e-check, your order will be shipped out after the payment clears.

Please double check all personal and postage details (phone number, email, door number, etc) when completing your order. We do not take responsibility for stolen or missing packages.

We use Australia Post eparcel Depends on the size of package.

Australia: 4-14 business days.

For International orders :

USA & Canada: 10-21 business days.

Europe and UK: 12-20 business days.

In rare cases, it can take up to 30 days for the item to arrive.

If you wait longer than 4 weeks, please send us an email hi@delicors.com and we shall find out the whereabouts of your order. We will do the best to get your order to you as soon as possible.

We able to ship most item internationally, However some item (like artificial plants) due to the size and weight, we are not able to shipping out of Australia. We do not charge taxes on our products, however you will be responsible for any import duties or customs that your country may apply to your order. Items will be shipped from Australia or Hong Kong warehouse.

Once we hand over the parcel to the carriers, we will have very limited control. Postal carriers are best suited to support delivery issues. Where needed, our team is more than happy to help. Contact us on hi@delicors.com.

Start your return using the Delicors Returns Portal. If you experience any issues using the portal, please email us at hi@delicors.com

It may take up to 3 business days from the day we receive your return item. Your financial institution may take up to 10 business days to credit the amount.

🇦🇺 Australian Shipments:

Checkout+ orders: If you purchased FREE RETURNS with your order, you'll receive a free prepaid return shipping label.

Standard orders: If you did not purchase FREE RETURNS, a flat fee of $12.99 will apply for the prepaid return shipping label.

Damaged or incorrect items: If you're returning an item because it arrived damaged or you received the wrong item, we'll provide a free prepaid return shipping label, regardless of whether Checkout+ was purchased.

🌎 International Shipments:

You cover the return postage to us in Australia and we will cover the postage to send your exchange items to you.

Use the prepaid Shipping label issued from our Returns Portal, and send it to

Delicors Return Centre, Po Box 5026, Darling South VIC 3145, Australia.

Please contact us through hi@delicors.com, one of our friendly team members will help you to sort it out.

We take extreme care in ensuring our items are of highest quality. If you have received any faulty or damaged items, you can create a return through our Returns Portal or contact us through hi@delicors.com, one of our friendly team members will help you to sort it out.

You can easily order online navigating through our collections or product pages. We accept all major payment methods such as credit & debit cards, Paypal, Afterpay, Apple Pay, Gpay. If you order request is out-of-the-box, get in touch with one of our friendly team members at hi@delicors.com.

Due to the size of some products, we may not be able to fill up all your products in the same packaging, that's the reason we have to send them out separately. All the tracking number will be provided to you after your parcels are dispatched. Hang in there and it should arrive soon!

You have 60 minutes Order edit window. Use the link provided in your Order confirmation email to edit or cancel your order. After that window contact us at hi@delicors.com for any cancellations.

• You can contact us at hi@delicors.com to exchange an item before it's shipped out.
• If the item has been already shipped out to you, use Delicors Returns Portal to return the original item in exchange for a new item.