Shipping & Delivery Information

📢 During promotional events, the delivery might take longer than usual

We make our best efforts to get your orders delivered within the timeframe.

Order Processing Time

Most items will be shipped within 3-5 business days but could take up to 7 business days due to the high volume of orders we receive.

Orders placed after Friday at 4 PM AEST (Sydney/Melbourne time) will be processed the following Monday.

If you place an order using PayPal e-check, your order will be shipped out after the payment clears.

Please double-check all personal and postage details (phone number, email, door number, etc.) when completing your order. We do not take responsibility for stolen or missing packages.

How long does the delivery take?

For Australian Orders

Free shipping for Australia wide for orders over $99 AUD; otherwise, a $9.95 AUD flat rate will be applied.

3 -14 business days.

We use Australia Post based on the size of the package.If you are not home for delivery, you will be left a slip to collect your parcel at your nearest post office.

For International Orders

Free shipping for the rest of the world on orders over $199 AUD; otherwise, a $19.95 AUD flat rate will be applied.

  • New Zealand

7-14 business days.

For New Zealand customers, the shipping information won't be available until the parcel reaches NZ local post office.

  • United Kingdom

10 - 21 business days.

For United Kingdom customers, the shipping information won't be available until the parcel is received by Royal Mail.       

  • USA & Canada

10- 21 business days.

For United States customers, the tracking number will not be activated until it is received by USPS. 

  • Rest of the World

14-28 business days.

Waiting for more than 4 weeks?

Items will be shipped from our warehouses in Melbourne, Australia or Hong Kong, China depending on availability. 

If you have waited for more than 4 weeks, please send us an email at hi@delicors.com. We will endeavour to find the whereabouts of your order and will do our best to get your order to you as soon as possible!We do not take responsibility for stolen or missing packages.

Payment Methods

We accept all major credit cards, Apple Pay, Google Pay, Shop Pay, PayPal, Afterpay and Klarna.  

Handling Personal Information

We adhere to the highest industry standards in order to protect your personal information with the best security solutions.Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology),which is widely used on the Internet for processing payments safely. 

 

For all other issues or questions, please contact our team at

hi@delicors.com